Accessibility
Learn how our organization drives inclusive experiences with our partners and promotes safe, accessible experiences for all.
Audio Description
Audio Description is a narration of the visuals that can't been seen by persons who are blind or have profound vision loss. A trained audio describer is describing, via a transmitter to the patron who has a transreceiver, the characters, costumes, stage setting, props, body language, etc. Audio descriptions are interspersed between pauses in the play and gives the patron a better understanding of show and the ability to fully enjoy the show.
Open Captioning
Open Captioning is a speech-to-text display to provide a simultaneous transcription of dialogue, lyrics and a description of environmental sounds for the Deaf and Hard of Hearing used at performing arts venues for scripted plays, displayed through an LED Board. This service can be used by everyone for viewing in a reserved seating area. Open captioning is considered a universal accommodation because it can be used by anyone regardless of hearing impairment, age or ability.
IT TAKES A VILLAGE
Access Virginia has created accessibility procedures with our partners to ensure equity, safety, and enjoyment for all audiences.
Accessibility and Ticketing Information
View how we provide accessible seating, ticketing, and accommodations with our partner venues below.
Chrysler Hall
Accessible Audio Description and Open Captioned seating is located in Orchestra Right
To purchase tickets online: https://boxoffice-tickets.com/Venues/Chrysler-Hall
To purchase tickets by phone: 757-664-6464
To purchase tickets in person: Scope Arena box office Monday through Friday from 10 a.m. - 4 p.m.
Accessible Seating Information: https://www.sevenvenues.com/plan-your-visit/accessibility
Discount tickets are made available by clicking on the filter tab and clicking the Accessibility box.
Parking is available at Scope Arena parking lot.
Wells Theater
Accessible Audio Description and Open Captioned seating is located in Orchestra Left
To purchase tickets online: Season 45 — Virginia Stage Company (vastage.org)
To purchase tickets by phone: 757-627-1234
To purchase tickets in person: 110 E. Tazewell Street, Norfolk, VA 23510
For 20% Discount when purchasing tickets online or by phone, use Promo Code: AccessVA
Parking is available at MacArthur Mall.
Sandler Center for the Performing Arts
Accessible Audio Description and Open Captioned seating is located in Orchestra Left
To purchase tickets online: Sandler Center Official Website | Sandler Center for the Performing Arts
To purchase tickets by phone: 757-385-2787
To purchase tickets in person: 201 Market Street, Virginia Beach 23462
Ferguson Center for the Arts
Accessible Open Captioned seating is located in Orchestra Right.
To purchase ticket online: Events | Ferguson Center for the Arts
To purchase tickets by phone: 757-594-8752
To purchase tickets in person: 1 Avenue of the Arts, Newport News, VA 23606
Peebles Theatre lobby, is open Monday - Friday, 11 a.m. - 3 p.m.
On performance nights, the Diamonstein Concert Hall Ticket Office opens 60 minutes prior to the performance and remains open 30 minutes after the start of the show. Ferguson lobbies open to patrons 60 minutes prior to curtain.
FM assisted listening devices including headsets and induction loop devices are available.
Braille and Large print are available upon request with 21-day notification.
Parking is available in the loop located directly in front of the Ferguson Center, as well as in the CNU visitor lot located next to the Ferguson Center loop.
Downing-Gross Cultural Arts Center
Accessible Audio Description and Open Captioned seating is located in Orchestra
To purchase tickets online: Calendar — Downing-Gross Cultural Arts Center (downinggross.org)
To purchase tickets by phone: 757-247-28950
To purchase tickets in person: 2410 Wickham Avenue, Newport News, VA 23607
Williamsburg Players
Accessible Open Captioned seating is located in Orchestra Right
Accessible Audio Description seating is Orchestra Center and Right
To purchase tickets online: Williamsburg Players: Buy Now
To purchase tickets by phone: 757-229-0431
To purchase tickets in person: 200 Hubbard Lane, Williamsburg, VA 23185